Frequently askedquestions.

Our team is available in person Monday to Sunday, 9 AM to 6 PM, and our remote assistance is available 24/7 after hours.

Chosan is a premier lifestyle and real estate brand redefining modern living through fully furnished residences, flexible leasing, and curated amenities. We combine hospitality, design, and service to create refined, turnkey homes for professionals, students, and travelers.

Chosan currently operates luxury residences throughout Los Angeles, with expansion planned across other major metropolitan areas. Each property is selected for its design potential, convenience, and community-driven environment.

Chosan is more than a rental provider — it's a lifestyle brand. We offer high-end, fully furnished homes supported by hotel-level service, professional cleaning, and flexible terms. Our focus is on quality, comfort, and community to ensure every resident feels at home from day one.

We offer flexible leasing options to suit different lifestyles. Residents can choose month-to-month, medium-term, or annual leases depending on availability and property type.

Every Chosan home is move-in ready and includes designer furnishings, complete kitchenware, smart TVs, premium bedding, and high-speed Wi-Fi. Utilities and maintenance are included in most leases for a seamless living experience. Every Suites and Signature home also has its own in-unit washer and dryer.

You can easily apply or request availability through our website or by contacting our leasing team. Once approved, we'll guide you through signing, payment, and move-in coordination.

Yes. Most of our properties include utilities, Wi-Fi, and routine maintenance in the rental price. Any exceptions will be clearly outlined before signing.

Many of our properties welcome pets. Policies may vary by building, so please confirm details with our leasing team before applying.

Yes. We offer both in-person and virtual tours. Simply contact our team to schedule a convenient time.

Our in-house operations team handles all maintenance requests quickly and efficiently. Professional cleanings can be scheduled at your convenience for an additional service fee.

Amenities vary by property but may include lounges, gyms, rooftop decks, co-working areas, and outdoor spaces. All residents have access to ongoing support, maintenance coordination, and optional cleaning and concierge-style services.

Chosan regularly hosts resident events, local pop-ups, and collaborations with nearby cafés, gyms, and businesses. We believe in creating a sense of belonging that extends beyond your front door.

We integrate smart home features and seamless communication tools so residents can enjoy quick service, flexible leasing, and a modern, connected living experience.

Chosan residents can earn rewards through participation in our upcoming loyalty program — including referrals, renewals, and community engagement — which can later be applied toward future rent credits or property ownership opportunities.

Yes. We provide add-on services such as professional cleaning, restocking essentials, and personalized concierge assistance upon request.

Yes. We partner with companies, hospitals, and universities to provide high-quality, flexible housing for traveling employees, contract workers, and visiting professionals.

Yes. Our referral program rewards current residents when a referred guest successfully signs a lease with Chosan. Details are available through our leasing team.